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The future of AI customer service is at Pioneer
There’s only one place where CS leaders at the cutting edge will gather to explore the incredible opportunities presented by AI Agents: Pioneer.
Pioneer is a summit for AI customer service leaders to come together and discuss the trends and trajectory of AI and customer service. You’ll hear from innovators at Anthropic, Toast, Rocket Money, Boston Consulting Group, and more—plus a special guest keynote delivered by Gary Vaynerchuk.
You’ll also get the chance to meet the team behind Fin, the #1 AI Agent for customer service. The whole team will be on site, from Intercom’s PhD AI engineers, to product executives and leaders, and the solutions engineers deploying Fin in the market.
Ready for your next step in the social impact world?
The job market is tough right now. With funding cuts and layoffs, competition for impactful jobs is high, and it's easy to feel stuck.
Our "Accelerate Your Social Impact Career" course on Maven, the best platform for cohort-based learning, offers a practical path forward. We'll help you radically improve your approach and get the results you want.
Why this course works:
Join a community of over 100 professionals from 20+ countries—with backgrounds in startups, foundations, nonprofits, and education—who have successfully navigated their career transitions with us. With a cumulative positive rating of nearly 9 out of 10, our methods are proven to help you succeed.
The course will help you:
Understand what impact employers want and discover which jobs and sectors are hiring.
Improve your application materials, including your resume, cover letters, and LinkedIn profile, so they get noticed.
Put purpose-driven networking at the heart of your strategy, learning how to connect effectively on LinkedIn, online, and in person.
Build custom projects using AI to save 80% or more of your time on many applications, freeing you up to focus on what matters.
Develop confidence for interviews and negotiations to advocate for the salary you deserve.
Build a career, not just find a job, with a long-term strategy for growth.
And much more.
As a newsletter subscriber, you get an exclusive 25% discount and a full year of access to the PCDN Career Campus (with 350+ curated jobs monthly, office hours, and more)!
AI for Impact Opportunities
Meet Other Members of AI for Impact Community\ With Boardy
Communities thrive on conversations, collaborations, and connections. But finding the right people to meet isn’t always easy.
That’s where Boardy comes in. He’s the world’s AI superconnector — built to help you connect with the right people inside our community.
Here’s how it works:
Click on the link and send Boardy the pre-filled WhatsApp message
👉 Just hit send to get started: https://whatsapp.boardy.ai/ai-for-impactHave a quick 3-5 min call with Boardy
Once you provide your LinkedIn and email, Boardy will give you a quick call to learn about you, what you’re working on, and who you’d love to meet.Get matched by Boardy
Boardy will then suggest some relevant members to connect with. If you both say yes, he’ll make a warm intro via email and WhatsApp — and even give you some context to spark the conversation.
Give it a try let us know what you think and we think you will be amazed. To see more how Boardy works visit
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News & Resources
😄 Joke of the Day
Why did the AI go to school? Because it had too many questions and needed to learn how to answer itself!
🤖 AI Fact of the Day
Even small biases in training data can scale into major distortions in large AI systems — making fairness audits essential.
🌍 News Highlights
Consulting Firms Reshaped by AI
AI isn’t eliminating consultants — it’s changing their role. Instead of being the sole source of insight, consultants now act as interpreters and guides for AI-driven analysis. The shift emphasizes ethical adoption, managing risks, and ensuring AI supports long-term value creation for clients.AI “Slop” Floods YouTube
Low-quality, mass-produced AI videos are overwhelming YouTube, reducing visibility for human creators who spend months making original content. The trend raises questions about platform incentives, content discoverability, and whether creativity can thrive in an AI-saturated ecosystem.“Chatbot God”
The New York Times explores how chatbots are being elevated to positions of authority — even objects of belief. This raises profound ethical and social questions: What happens when people turn to AI for spiritual or moral guidance? And how should society respond to AI systems that people trust (or worship) beyond their technical limits?
💼 Organization to Watch
Data & Society — A nonprofit research institute studying the social implications of data-driven technologies. Their work on algorithmic bias, labor justice, and policy has made them a leader in shaping ethical AI debates.
🔗 LinkedIn Innovator to follow
Akinyi Odera — Thought leader in ethical AI and inclusive tech design, sharing insights on how AI can drive positive social impact.
💼 Jobs Board
Jobs.pcdn.global — A curated board with 1,000+ impact-driven opportunities across tech, data, and social innovation.